DEVELOPER PLATFORM · v1

An API you can build with

CRM, campaigns, analytics and integrations. Exact contracts, practical examples and signed webhooks.

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PUT

Rate Developer Crm Ticket

/api/v1/developer/crm/tickets/{ticketId}/rating

Use the access scope below. The generated schemas specify the exact request and responses.

Access scopecrm.tickets.ratings.write

Authorization: Bearer YOUR_PROJECT_TOKEN

Parameters

ticketIdrequired · path: stringminLength: 1 · maxLength: 160
JSON Schema
{ "type": "string", "minLength": 1, "maxLength": 160 }
idempotency-keyrequired · header: stringpattern: "^[\\x21-\\x7E]+$" · minLength: 1 · maxLength: 160
JSON Schema
{ "type": "string", "minLength": 1, "maxLength": 160, "pattern": "^[\\x21-\\x7E]+$" }

Request body

application/json

object

scorerequired: integerminimum: 1 · maximum: 5
comment: string | nullminLength: 1 · maxLength: 1000

JSON Schema

{
  "type": "object",
  "properties": {
    "score": {
      "type": "integer",
      "minimum": 1,
      "maximum": 5
    },
    "comment": {
      "type": [
        "string",
        "null"
      ],
      "minLength": 1,
      "maxLength": 1000
    }
  },
  "required": [
    "score"
  ],
  "additionalProperties": false,
  "$ref": "#/components/schemas/RateDeveloperCrmTicketRequest"
}

Request examples

curl --request PUT   'https://YOUR_NOVA_HOST/api/v1/developer/crm/tickets/TICKET_ID/rating'   --header 'Authorization: Bearer YOUR_PROJECT_TOKEN'   --header 'Idempotency-Key: YOUR_UNIQUE_COMMAND_ID'   --header 'Content-Type: application/json'   --data '{"score":5,"comment":"Вопрос решён"}'

Responses

200 Recorded CRM ticket rating receipt

application/json

object

resourceIdrequired: stringminLength: 1 · maxLength: 160
changedrequired: boolean

JSON Schema

{
  "type": "object",
  "properties": {
    "resourceId": {
      "type": "string",
      "minLength": 1,
      "maxLength": 160
    },
    "changed": {
      "type": "boolean"
    }
  },
  "required": [
    "resourceId",
    "changed"
  ],
  "$ref": "#/components/schemas/DeveloperMutationResponse"
}

400 Invalid ticket rating or idempotency key

application/problem+json

object

type: stringformat: "uri" · default: "about:blank"
titlerequired: string
statusrequired: integerminimum: 100 · maximum: 599
detail: string
instance: string
errors: object

JSON Schema

{
  "type": "object",
  "properties": {
    "type": {
      "type": "string",
      "format": "uri",
      "default": "about:blank"
    },
    "title": {
      "type": "string"
    },
    "status": {
      "type": "integer",
      "minimum": 100,
      "maximum": 599
    },
    "detail": {
      "type": "string"
    },
    "instance": {
      "type": "string"
    },
    "errors": {
      "type": "object",
      "additionalProperties": {}
    }
  },
  "required": [
    "title",
    "status"
  ]
}

401 Invalid developer credential

application/problem+json

object

type: stringformat: "uri" · default: "about:blank"
titlerequired: string
statusrequired: integerminimum: 100 · maximum: 599
detail: string
instance: string
errors: object

JSON Schema

{
  "type": "object",
  "properties": {
    "type": {
      "type": "string",
      "format": "uri",
      "default": "about:blank"
    },
    "title": {
      "type": "string"
    },
    "status": {
      "type": "integer",
      "minimum": 100,
      "maximum": 599
    },
    "detail": {
      "type": "string"
    },
    "instance": {
      "type": "string"
    },
    "errors": {
      "type": "object",
      "additionalProperties": {}
    }
  },
  "required": [
    "title",
    "status"
  ]
}

403 CRM tickets entitlement or membership unavailable

application/problem+json

object

type: stringformat: "uri" · default: "about:blank"
titlerequired: string
statusrequired: integerminimum: 100 · maximum: 599
detail: string
instance: string
errors: object

JSON Schema

{
  "type": "object",
  "properties": {
    "type": {
      "type": "string",
      "format": "uri",
      "default": "about:blank"
    },
    "title": {
      "type": "string"
    },
    "status": {
      "type": "integer",
      "minimum": 100,
      "maximum": 599
    },
    "detail": {
      "type": "string"
    },
    "instance": {
      "type": "string"
    },
    "errors": {
      "type": "object",
      "additionalProperties": {}
    }
  },
  "required": [
    "title",
    "status"
  ]
}

404 CRM ticket not found

application/problem+json

object

type: stringformat: "uri" · default: "about:blank"
titlerequired: string
statusrequired: integerminimum: 100 · maximum: 599
detail: string
instance: string
errors: object

JSON Schema

{
  "type": "object",
  "properties": {
    "type": {
      "type": "string",
      "format": "uri",
      "default": "about:blank"
    },
    "title": {
      "type": "string"
    },
    "status": {
      "type": "integer",
      "minimum": 100,
      "maximum": 599
    },
    "detail": {
      "type": "string"
    },
    "instance": {
      "type": "string"
    },
    "errors": {
      "type": "object",
      "additionalProperties": {}
    }
  },
  "required": [
    "title",
    "status"
  ]
}

409 Idempotency key conflict

application/problem+json

object

type: stringformat: "uri" · default: "about:blank"
titlerequired: string
statusrequired: integerminimum: 100 · maximum: 599
detail: string
instance: string
errors: object

JSON Schema

{
  "type": "object",
  "properties": {
    "type": {
      "type": "string",
      "format": "uri",
      "default": "about:blank"
    },
    "title": {
      "type": "string"
    },
    "status": {
      "type": "integer",
      "minimum": 100,
      "maximum": 599
    },
    "detail": {
      "type": "string"
    },
    "instance": {
      "type": "string"
    },
    "errors": {
      "type": "object",
      "additionalProperties": {}
    }
  },
  "required": [
    "title",
    "status"
  ]
}

429 Developer API rate limit exceeded

application/problem+json

object

type: stringformat: "uri" · default: "about:blank"
titlerequired: string
statusrequired: integerminimum: 100 · maximum: 599
detail: string
instance: string
errors: object

JSON Schema

{
  "type": "object",
  "properties": {
    "type": {
      "type": "string",
      "format": "uri",
      "default": "about:blank"
    },
    "title": {
      "type": "string"
    },
    "status": {
      "type": "integer",
      "minimum": 100,
      "maximum": 599
    },
    "detail": {
      "type": "string"
    },
    "instance": {
      "type": "string"
    },
    "errors": {
      "type": "object",
      "additionalProperties": {}
    }
  },
  "required": [
    "title",
    "status"
  ]
}

503 Developer API rate limiter unavailable

application/problem+json

object

type: stringformat: "uri" · default: "about:blank"
titlerequired: string
statusrequired: integerminimum: 100 · maximum: 599
detail: string
instance: string
errors: object

JSON Schema

{
  "type": "object",
  "properties": {
    "type": {
      "type": "string",
      "format": "uri",
      "default": "about:blank"
    },
    "title": {
      "type": "string"
    },
    "status": {
      "type": "integer",
      "minimum": 100,
      "maximum": 599
    },
    "detail": {
      "type": "string"
    },
    "instance": {
      "type": "string"
    },
    "errors": {
      "type": "object",
      "additionalProperties": {}
    }
  },
  "required": [
    "title",
    "status"
  ]
}