DEVELOPER PLATFORM · v1

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PATCH

Update Developer Crm Ticket

/api/v1/developer/crm/tickets/{ticketId}

Use the access scope below. The generated schemas specify the exact request and responses.

Access scopecrm.tickets.write

Authorization: Bearer YOUR_PROJECT_TOKEN

Parameters

ticketIdrequired · path: stringminLength: 1 · maxLength: 160
JSON Schema
{ "type": "string", "minLength": 1, "maxLength": 160 }
idempotency-keyrequired · header: stringpattern: "^[\\x21-\\x7E]+$" · minLength: 1 · maxLength: 160
JSON Schema
{ "type": "string", "minLength": 1, "maxLength": 160, "pattern": "^[\\x21-\\x7E]+$" }

Request body

application/json

object

organizationId: string | nullminLength: 1 · maxLength: 160
dealId: string | nullminLength: 1 · maxLength: 160
title: stringminLength: 1 · maxLength: 200
category: string | nullminLength: 1 · maxLength: 80
priority: stringenum: ["low","normal","high","urgent"]

JSON Schema

{
  "type": "object",
  "properties": {
    "organizationId": {
      "type": [
        "string",
        "null"
      ],
      "minLength": 1,
      "maxLength": 160
    },
    "dealId": {
      "type": [
        "string",
        "null"
      ],
      "minLength": 1,
      "maxLength": 160
    },
    "title": {
      "type": "string",
      "minLength": 1,
      "maxLength": 200
    },
    "category": {
      "type": [
        "string",
        "null"
      ],
      "minLength": 1,
      "maxLength": 80
    },
    "priority": {
      "type": "string",
      "enum": [
        "low",
        "normal",
        "high",
        "urgent"
      ]
    }
  },
  "additionalProperties": false,
  "$ref": "#/components/schemas/UpdateDeveloperCrmTicketRequest"
}

Request examples

curl --request PATCH   'https://YOUR_NOVA_HOST/api/v1/developer/crm/tickets/TICKET_ID'   --header 'Authorization: Bearer YOUR_PROJECT_TOKEN'   --header 'Idempotency-Key: YOUR_UNIQUE_COMMAND_ID'   --header 'Content-Type: application/json'   --data '{"priority":"urgent","dealId":null}'

Responses

200 Updated CRM ticket receipt

application/json

object

resourceIdrequired: stringminLength: 1 · maxLength: 160
changedrequired: boolean

JSON Schema

{
  "type": "object",
  "properties": {
    "resourceId": {
      "type": "string",
      "minLength": 1,
      "maxLength": 160
    },
    "changed": {
      "type": "boolean"
    }
  },
  "required": [
    "resourceId",
    "changed"
  ],
  "$ref": "#/components/schemas/DeveloperMutationResponse"
}

400 Invalid ticket correction or idempotency key

application/problem+json

object

type: stringformat: "uri" · default: "about:blank"
titlerequired: string
statusrequired: integerminimum: 100 · maximum: 599
detail: string
instance: string
errors: object

JSON Schema

{
  "type": "object",
  "properties": {
    "type": {
      "type": "string",
      "format": "uri",
      "default": "about:blank"
    },
    "title": {
      "type": "string"
    },
    "status": {
      "type": "integer",
      "minimum": 100,
      "maximum": 599
    },
    "detail": {
      "type": "string"
    },
    "instance": {
      "type": "string"
    },
    "errors": {
      "type": "object",
      "additionalProperties": {}
    }
  },
  "required": [
    "title",
    "status"
  ]
}

401 Invalid developer credential

application/problem+json

object

type: stringformat: "uri" · default: "about:blank"
titlerequired: string
statusrequired: integerminimum: 100 · maximum: 599
detail: string
instance: string
errors: object

JSON Schema

{
  "type": "object",
  "properties": {
    "type": {
      "type": "string",
      "format": "uri",
      "default": "about:blank"
    },
    "title": {
      "type": "string"
    },
    "status": {
      "type": "integer",
      "minimum": 100,
      "maximum": 599
    },
    "detail": {
      "type": "string"
    },
    "instance": {
      "type": "string"
    },
    "errors": {
      "type": "object",
      "additionalProperties": {}
    }
  },
  "required": [
    "title",
    "status"
  ]
}

403 CRM tickets entitlement or membership unavailable

application/problem+json

object

type: stringformat: "uri" · default: "about:blank"
titlerequired: string
statusrequired: integerminimum: 100 · maximum: 599
detail: string
instance: string
errors: object

JSON Schema

{
  "type": "object",
  "properties": {
    "type": {
      "type": "string",
      "format": "uri",
      "default": "about:blank"
    },
    "title": {
      "type": "string"
    },
    "status": {
      "type": "integer",
      "minimum": 100,
      "maximum": 599
    },
    "detail": {
      "type": "string"
    },
    "instance": {
      "type": "string"
    },
    "errors": {
      "type": "object",
      "additionalProperties": {}
    }
  },
  "required": [
    "title",
    "status"
  ]
}

404 CRM ticket or reference not found

application/problem+json

object

type: stringformat: "uri" · default: "about:blank"
titlerequired: string
statusrequired: integerminimum: 100 · maximum: 599
detail: string
instance: string
errors: object

JSON Schema

{
  "type": "object",
  "properties": {
    "type": {
      "type": "string",
      "format": "uri",
      "default": "about:blank"
    },
    "title": {
      "type": "string"
    },
    "status": {
      "type": "integer",
      "minimum": 100,
      "maximum": 599
    },
    "detail": {
      "type": "string"
    },
    "instance": {
      "type": "string"
    },
    "errors": {
      "type": "object",
      "additionalProperties": {}
    }
  },
  "required": [
    "title",
    "status"
  ]
}

409 Idempotency key conflict

application/problem+json

object

type: stringformat: "uri" · default: "about:blank"
titlerequired: string
statusrequired: integerminimum: 100 · maximum: 599
detail: string
instance: string
errors: object

JSON Schema

{
  "type": "object",
  "properties": {
    "type": {
      "type": "string",
      "format": "uri",
      "default": "about:blank"
    },
    "title": {
      "type": "string"
    },
    "status": {
      "type": "integer",
      "minimum": 100,
      "maximum": 599
    },
    "detail": {
      "type": "string"
    },
    "instance": {
      "type": "string"
    },
    "errors": {
      "type": "object",
      "additionalProperties": {}
    }
  },
  "required": [
    "title",
    "status"
  ]
}

429 Developer API rate limit exceeded

application/problem+json

object

type: stringformat: "uri" · default: "about:blank"
titlerequired: string
statusrequired: integerminimum: 100 · maximum: 599
detail: string
instance: string
errors: object

JSON Schema

{
  "type": "object",
  "properties": {
    "type": {
      "type": "string",
      "format": "uri",
      "default": "about:blank"
    },
    "title": {
      "type": "string"
    },
    "status": {
      "type": "integer",
      "minimum": 100,
      "maximum": 599
    },
    "detail": {
      "type": "string"
    },
    "instance": {
      "type": "string"
    },
    "errors": {
      "type": "object",
      "additionalProperties": {}
    }
  },
  "required": [
    "title",
    "status"
  ]
}

503 Developer API rate limiter unavailable

application/problem+json

object

type: stringformat: "uri" · default: "about:blank"
titlerequired: string
statusrequired: integerminimum: 100 · maximum: 599
detail: string
instance: string
errors: object

JSON Schema

{
  "type": "object",
  "properties": {
    "type": {
      "type": "string",
      "format": "uri",
      "default": "about:blank"
    },
    "title": {
      "type": "string"
    },
    "status": {
      "type": "integer",
      "minimum": 100,
      "maximum": 599
    },
    "detail": {
      "type": "string"
    },
    "instance": {
      "type": "string"
    },
    "errors": {
      "type": "object",
      "additionalProperties": {}
    }
  },
  "required": [
    "title",
    "status"
  ]
}